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Where is my parcel?

Enter the ORD- number from your SMS or receipt. We show the latest status straight away — no account needed.

ORD-

Numbers only after ORD-. It is on your SMS, WhatsApp message or booking receipt.

Need help? Call 054 396 4352 · WhatsApp 055 517 5699 · Monday to Saturday

What you need

The order number or tracking number we sent you.

If you do not have it

Check your SMS, WhatsApp message or booking confirmation.

Need a person

Call 054 396 4352 or WhatsApp 055 517 5699 and we will check the status with you.

Popular routes

Sending one next? Here is what it costs.

Lowest price per parcel, from the live rate card. Open a route for all four options.

  • Accra → KumasiUsually 24–72 hoursFromGHS 35
  • Kumasi → AccraUsually 24–72 hoursFromGHS 35
  • Accra → TakoradiUsually 24–72 hoursFromGHS 30
  • Accra → Cape CoastUsually 24–72 hoursFromGHS 30
  • Accra → TamaleUsually 24–72 hoursFromGHS 45
  • Kumasi → TakoradiUsually 24–72 hoursFromGHS 35
  • Accra → KoforiduaUsually 24–72 hoursFromGHS 30
  • Accra → TemaUsually within 24 hoursInside AccraBy area

Shop on Dawurobo Safe

An online marketplace of verified Ghanaian sellers, delivered to you.

Pay on delivery or by MoMo.

Tracking, answered.

Every status explained in the tracking guide.

How do I track my Dawurobo parcel?

Enter the ORD- number from your SMS or receipt on this page and press Track parcel. You see the latest status, the delivery date and every update — no account needed.

Where do I find my order number?

It starts with ORD- and is on the SMS, WhatsApp message or booking receipt you got when the parcel was booked. The sender can also find it on their order.

What does each status mean?

Placed means we have the booking; picked up and in transit mean it is moving; out for delivery means a rider has it on the way to the recipient; delivered means it has been handed over. The tracking guide explains every status.

Can I see where the rider is on a map?

No — there is no live GPS map. Each step is recorded as it happens, with its time, and proof of delivery appears once the parcel is delivered.

My parcel is late or something looks wrong. What do I do?

Call 054 396 4352 or WhatsApp 055 517 5699 with your order number, Monday to Saturday, and we'll check it with you.

Got one to send too? See the price first.

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Dawurobo Delivery
Call or WhatsApp054 396 4352053 636 1834
Emailinfo@dawurobo.comhr@dawurobo.com
OfficesAdenta, AccraYas Hotel, Circle, AccraAll offices and opening hours
OpenMonday to Saturday

Send

  • Get a price
  • Request a pickup
  • Track a parcel
  • Ways to pay
  • Buy it for me

Business

  • Seller account
  • Fulfillment
  • Business accounts
  • Delivery API
  • API documentation
  • Cargo calculator
  • Bulk SMS

Delivery areas

  • All cities
  • Accra
  • Kumasi
  • Takoradi
  • Tamale

Popular routes

  • Accra to Kumasi
  • Accra to Takoradi
  • Accra to Cape Coast
  • Kumasi to Accra
  • Accra to Tamale

Work with us

  • Ride with us
  • Pick & drop partner
  • Courier partners
  • Dawurobo Rising

Help

  • Guides & how-tos
  • Blog
  • FAQ
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